GENERAL & BOOKING
Do I need a referral to book?
No referral is needed to book massage therapy with a Registered Massage Therapist in Ontario.
Some insurance plans may require a referral for reimbursement, so it’s always a good idea to check with your provider if you’re unsure.
Is massage therapy covered by insurance?
Many extended health benefit plans include massage therapy coverage.
Coverage varies by plan, and a receipt is provided after each session for easy submission to your insurer.
Do you provide receipts?
Yes — a Registered Massage Therapy receipt is issued after every appointment for insurance or personal records.
Do you offer direct billing?
At this time, direct billing is not offered.
Payment is collected at booking, and receipts are provided so you can submit directly to your insurance provider.
Do I need a medical note or clearance from my doctor?
Massage therapy does not usually require a medical referral.
However, certain medical conditions, recent surgeries, workplaces, or insurance plans may request clearance for reimbursement or return-to-care decisions. If this applies to you, it’s best to confirm with your physician, employer, or insurer before booking.